Terms of Service.

1. Agreement

These Terms of Service ("Terms") are an agreement between you and Swybee ("Swybee", "we", "us") governing your use of the swybee.ai website and the Swybee application and services ("Services"). By creating an account or using the Services you accept these Terms and our Privacy Policy. If you use the Services on behalf of a business, you confirm you are authorised to bind that business, and "you" means that business.

2. Eligibility

The Services are for business use. You must be at least 18 years old and capable of entering into a contract under applicable law.

3. Your account

• Provide accurate registration information and keep it up to date.
• Keep your credentials confidential. You are responsible for all activity under your account, including team members you add through user-access features.
• Tell us immediately at hello@swybee.ai if you suspect unauthorised use of your account.

4. Fees and billing

• Plans are priced by segment — Shopkeepers from ₹1,999 per month, Boutiques from ₹3,999, Clothing Manufacturers from ₹7,999, and Footwear Manufacturers from ₹9,999, with custom quotes for other businesses (or the equivalents shown for your currency). Prices exclude applicable taxes such as GST unless stated otherwise.
• Subscriptions renew automatically each billing period until cancelled. Cancellation and refunds are governed by our Refunds & Cancellation Policy.
• We may change prices with at least 30 days' notice; changes apply from your next billing period.
• If a payment fails or is overdue, we may suspend access until it is settled.

5. Acceptable use

You agree not to:

• Break the law, infringe others' rights (including intellectual property and privacy rights), or upload unlawful content;
• Send spam or messages without required consent — including through WhatsApp and other marketing integrations, which you must use in line with the relevant platform's policies;
• Upload malware, attempt to breach or overload our systems, or access another user's data without permission;
• Reverse engineer, scrape, resell, or copy the Services except as the law expressly permits;
• Use the Services to build a competing product.

6. Your content and data

• You own your content. Inventory records, invoices, designs, photos, customer lists, and other material you upload remain yours. You grant us the licence needed to host, process, and display that content in order to provide the Services.
• Outputs. To the extent we hold any rights in outputs the Services generate for you from your inputs (designs, patterns, renders, reports, campaign drafts), we assign or license them to you for your business use.
• Your responsibilities. You confirm you have the rights and consents needed for the content you upload — including your customers' personal data and any third-party designs or images — and that your use of reference images to create designs complies with applicable intellectual-property law. Recreating a design "inspired by" a trend is your commercial decision; you are responsible for ensuring your products do not infringe third-party rights.
• Backups. We take reasonable care with your data, but you should keep your own copies of critical records. You can request an export of your data at any time.

7. AI features and outputs

• AI-generated outputs — trends, designs, patterns, try-ons, forecasts, credit or pricing suggestions, GST-ready reports, and AI-agent answers — are produced automatically and may be wrong, incomplete, or unsuitable for your purpose.
• Outputs are assistance, not professional advice. Verify financial, tax, and legal outputs with a qualified professional (for example your CA for GST filings) before relying on them.
• You are responsible for reviewing outputs before using them commercially, including checking measurements and patterns before cutting material or committing to production.

8. Third-party services

The Services integrate with third-party platforms such as the WhatsApp Business platform, social networks, listing services, and payment providers. Those platforms have their own terms and availability; we are not responsible for their acts, omissions, or outages. Features that depend on a third party may change if that third party changes its service.

9. Availability and changes

We work to keep the Services available and improving, but we do not promise uninterrupted or error-free operation. We may add, change, or remove features, and may suspend the Services for maintenance. Where a change materially reduces core functionality of your paid plan, we will tell you in advance where reasonably possible.

10. Suspension and termination

• You may stop using the Services and cancel your subscription at any time.
• We may suspend or terminate your access if you materially breach these Terms, create risk or legal exposure for us or other users, or if we are required to by law. Where practical, we will notify you and give you a chance to remedy the issue first.
• After termination you may request an export of your data within 30 days, after which Section 8 of the Privacy Policy (retention) applies.

11. Disclaimers

The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will meet your requirements or that outputs will be accurate.

12. Limitation of liability

To the fullest extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, goodwill, or data; and (b) Swybee's total aggregate liability arising out of or relating to the Services is limited to the amount you paid us for the Services in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnity

You will indemnify and hold Swybee harmless from claims, damages, and expenses (including reasonable legal fees) arising from your content, your use of the Services in breach of these Terms, or your violation of law or third-party rights — including claims that designs you produced or messages you sent infringe another party's rights.

14. Governing law and disputes

These Terms are governed by the laws of India. Subject to any mandatory law to the contrary, the courts in Haryana, India have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services. We both agree to first attempt to resolve any dispute informally by contacting each other before going to court.

15. Changes to these Terms

We may update these Terms from time to time. We will post the updated version with a revised "Last updated" date and, for material changes, notify you in the app or by the contact details you've provided. Continued use after changes take effect means you accept them.

16. Contact

Questions about these Terms: hello@swybee.ai or WhatsApp +91 73033 00107.